Contact

Need help with an unpaid invoice or PayClaim account?

Contact PayClaim for support with starting a claim, accessing your dashboard, payments or general questions about how the platform works.

Start Your $79 Claim → Email Support
Get to the right place

What do you need help with?

✦

Starting a claim

Questions about what you need, how the $79 process works, or whether PayClaim may suit your unpaid invoice.

Start a Claim →
✦

Existing claim or dashboard

Help with drafts, uploads, sign-in links, service records or claim status.

Log In →
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Accounts and payments

Receipts, Stripe payments, billing questions or invoice requests.

Email Accounts →

Contact details

@ Support emailsupport@payclaim.com.au @ Accounts emailaccounts@payclaim.com.au @ Phone02 5023 9026
@ LocationGold Coast, QLD, Australia
SUPPORT HOURS
Monday to Friday
9am–5pm AEST
RESPONSE TIME
We aim to respond within 1 business day.

Send PayClaim a message

Opens your email app to send. Or email support@payclaim.com.au directly.

How we help

What PayClaim can and can't help with

We can help with:

✓Starting a PayClaim
✓Uploading invoices and evidence
✓Dashboard access
✓Payment and receipt questions
✓Understanding how the platform works

We can't provide:

—Legal advice
—Adjudication representation
—Debt collection calls
—Court enforcement
—Guaranteed payment outcomes

PayClaim prepares and serves payment claim documents based on the information you provide. PayClaim is not a law firm and does not provide legal advice.

Ready to start your claim?

Start your PayClaim, upload your invoice and evidence, and only pay $79 when you're ready for PayClaim to prepare and serve it.

Start Your $79 Claim →