See exactly what we send to the company that owes you money
No black box. No mystery. Before you pay $69, see the actual legal notice, email, and SMS that PayClaim dispatches on your behalf — all drafted under the Security of Payment Act applicable in your state.
Once you submit your claim, everything below runs automatically — from the moment the respondent is served to the point adjudication is filed. You never chase. You never miss a deadline.
Day 0 — Served
Formal Payment Claim dispatched
Email with PDF attachment to respondent. SMS to respondent's mobile. Copy to you. Receipt tracked.
Day 5 — Alert
Deadline reminder to you
SMS + email: "5 business days remaining" — kept fully informed without lifting a finger.
Day 10 — Response Due
Statutory response window closes
The respondent either pays, provides a payment schedule, or loses their right to dispute under the Act.
Day 10+ — Adjudication
Adjudication application auto-drafted
If no valid response, we generate the full adjudication application and email it to the nominated Authorised Nominating Authority.
#1 — Email to the respondent
The formal Payment Claim email
This is the exact format of the email the head contractor receives — with the full claim PDF attached, your uploaded invoice and contract as supporting documents, and the statutory notice prominently displayed.
mail.yourinbox.com → Inbox
From:PayClaim on behalf of Jane Smith <noreply@payclaim.com.au>
⚖️ LEGAL NOTICE — Building & Construction Industry Security of Payment Act 1999 (NSW)
Formal Legal Notice
PAYMENT CLAIM
Building & Construction Industry Security of Payment Act 1999 (NSW) • Claim No. PC-2026-0042
Claimant (Subcontractor)
Jane Smith
ABN 98 765 432 109
→
Respondent (Head Contractor)
Harbour Build Pty Ltd
ABN 12 345 678 901
Dear Harbour Build Pty Ltd,
We act on behalf of Jane Smith (Claimant) and are instructed to serve upon you this formal Payment Claim in accordance with the Building & Construction Industry Security of Payment Act 1999 (NSW). This document constitutes a formal legal notice and demands your immediate attention.
Amount Claimed (incl. GST)
$48,750.00
Project: Ridgewood Apartments — Level 3 Fit-Out
Statutory Timeline
Served:
22 April 2026
Response due (per state legislation):
6 May 2026
Adjudication window closes:
20 May 2026
If this claim is not paid or properly responded to within the required timeframe, our client may proceed to adjudication without further notice. That may result in additional cost exposure, including adjudication fees, interest, and enforcement-related expenses. Any failure to respond may also be taken into account in the adjudication process.
This notice has been dispatched via PayClaim (payclaim.com.au) on behalf of the Claimant. A certified PDF of this Payment Claim, plus supporting invoice and contract documentation, is attached. Delivery of this email constitutes valid service under the applicable statute.
#2 — SMS to the respondent
A direct text to their mobile
Within seconds of the email going out, the respondent's nominated mobile receives a short-message notification — so they can't claim the email landed in spam. Messages sent via ClickSend from our verified business sender ID.
Day 0 — Served notice
From
PayClaim
You have been served a formal Payment Claim (PC-2026-0042) for $48,750 under Australian Security of Payment legislation. Check your email immediately and respond within the required period.
Now
Why SMS matters
98% open rate. Emails land in spam. SMS is read within 3 minutes on average.
Cannot claim “I didn't see it.” Dual-channel service removes the plausible deniability defence.
Logged & time-stamped. Every delivery receipt is stored — admissible evidence of service.
Creates urgency. A text from “PayClaim” lands differently than a letterhead email.
#3 — Updates to you
You're kept in the loop — automatically
PayClaim tracks every deadline and messages you as events happen. Zero chasing. Zero missed statutory windows.
Day 0 — Confirmation
From
PayClaim
PayClaim: Your payment claim PC-2026-0042 for $48,750 has been served on Harbour Build Pty Ltd. Response due by 6 May 2026. Track at payclaim.com.au/dashboard
Now
Day 5 — Deadline alert
From
PayClaim
PayClaim 5 business days remaining on PC-2026-0042 ($48,750 from Harbour Build Pty Ltd). Response due 6 May 2026. payclaim.com.au/dashboard
Today, 9:00 AM
Day 10+ — Adjudication ready
From
PayClaim
PayClaim: No response received on PC-2026-0042 ($48,750). Your adjudication application is ready. Check your email + dashboard: payclaim.com.au/dashboard
Today, 6:05 AM
The moment you get paid
From
PayClaim
PayClaim: Great news! Claim PC-2026-0042 for $48,750 has been marked as paid. 🎉
Today, 2:14 PM
Take formal action on your unpaid invoice
PayClaim prepares and serves formal Security of Payment claims. Flat $69 per claim. No subscription. No commission. No success fee.