How it works 7 As seen on Channel 7

How PayClaim helps you take formal action on unpaid invoices

Enter the job details, upload your invoice and evidence, and PayClaim prepares and serves your Security of Payment claim — for a fixed $79.

Start My $79 Claim → See What You Need
✓Fixed $79
✓No subscription
✓Australia-wide
1
Tell us the details
Job, invoice amount, address and state.
2
Upload evidence
Invoice, quote, contract, photos, messages.
3
PayClaim prepares it
A proper claim, built for your state.
4
PayClaim serves it
Served electronically, with proof of service.

Pay only when you're ready for PayClaim to serve · All 8 states & territories

Before you start

What you'll need to get started

Gather these and you're ready. Don't have everything? Add what you can — you can supply the rest as you go.

✓ Invoice or payment request
✓ Debtor business name and contact details
✓ Project or site address
✓ Quote, contract or purchase order (if available)
✓ Emails, messages, photos or proof of work
✓ State or territory where the work was completed
Start My $79 Claim →
The process

Four steps from unpaid to served

No legal jargon. You provide the details, PayClaim does the preparing and serving.

1

Tell us about the unpaid invoice

Business details, the invoice amount, the project or site address, and the state where the work was done.

2

Upload your evidence

Invoice, quote, contract, emails, photos, variations or messages — whatever shows the work and the agreement.

3

PayClaim prepares your claim

PayClaim prepares your Security of Payment claim using the information and evidence you've supplied.

4

PayClaim serves the claim

The claim is served electronically. You get a copy of the served claim and a proof-of-service record.

After it's served

What happens after it's served?

Once your claim is served, PayClaim keeps you on top of the response.

✓

Track the response deadline

See the key date for your state, counting down in your dashboard.

✓

Receive reminders

Get nudges as the deadline approaches so nothing slips through.

✓

See what the respondent does next

Record whether they pay, reply with a payment schedule, or stay silent.

✓

Understand your next options

Clear signposting on what paths may be open from here.

ⓘ

If the respondent does not pay or disputes the claim, you may need adjudication, legal advice or enforcement. PayClaim signposts the next options but does not provide legal advice.

Timeframes

How long does it take?

It depends on what the respondent does. Here's what each path can look like.

● Best case

If they pay

Some respondents pay once a formal claim lands. You'll see it reflected and can close it off.

● Within the window

If they respond with a payment schedule

They may reply stating what they propose to pay and why — so you know where you stand.

● Takes longer

If they dispute it

You can consider adjudication, legal advice or other options. PayClaim signposts what's next.

● No reply

If they ignore it

If the deadline passes with no response, you may have further options depending on your state.

ⓘ

Indicative only. Actual timeframes depend on the state, contract, claim type and respondent conduct. PayClaim does not guarantee payment or outcomes.

Quick check

Is this suitable for my invoice?

A quick gut-check on whether PayClaim fits your situation.

PayClaim may suit you if:

✓You completed construction work or related services
✓You issued an invoice
✓The other party has not paid
✓You have evidence of the work or agreement
✓You want to take formal action without starting with a lawyer

You may need legal advice if:

!There is a major dispute about defects
!The matter is already in court
!You need enforcement
!You are unsure if Security of Payment applies
!The claim is complex or high-risk

PayClaim is not a law firm and does not provide legal advice. This is general information only and isn't a substitute for advice about your situation.

FAQs

Straight answers, no jargon

Is PayClaim a law firm? +

No. PayClaim prepares and serves claim documents based on the information you provide, and signposts your options in plain English. We are not a law firm and do not provide legal advice.

How much does it cost? +

A fixed $79, once-off, to prepare and serve your claim. No subscriptions, no ongoing fees, and we never take a percentage of what you recover.

What do I need to get started? +

The basics about the job and the debtor, your invoice, the project address and state, plus any quotes, contracts, emails, photos or messages that show the work and the agreement.

Which states do you cover? +

All 8 Australian states and territories. Each claim is prepared around the Security of Payment process for the state where the work was completed.

What happens after the claim is served? +

You get a copy of the served claim and a proof-of-service record. PayClaim tracks the response deadline, sends reminders, and helps you record what the respondent does next.

Do you guarantee I'll get paid? +

No. PayClaim does not guarantee payment or outcomes. We prepare and serve a proper claim and signpost your next options so you're in a position to take action.

Ready to stop chasing?

Start your PayClaim, upload your evidence and only pay when you're ready for PayClaim to serve it.

Start My $79 Claim → See How It Works

Fixed $79 · No subscription · Australia-wide