Variations are one of the most common sources of payment disputes in construction. Head contractors or builders often request additional work verbally during the project — then dispute or deny the variation when you invoice for it. If a variation you completed hasn’t been paid, Security of Payment laws give you a legal pathway to recover it.
A variation (or “variation order”) is any change to the original scope of work under your contract. Variations can include:
Variations are extremely common on construction projects, and they’re frequently disputed — especially when they weren’t formally documented at the time they were ordered.
Yes — in most cases, you can. Under Security of Payment legislation, a payment claim can include amounts for variations, even if those variations are disputed. The adjudication process allows you to present your evidence — site diaries, emails, text messages, photos, witness statements — to support your variation claim.
The adjudicator will assess whether the variation was ordered, whether it was performed, and what the fair value of the work was. Verbal instructions are not automatically disqualified — courts and adjudicators regularly accept evidence of verbal direction.
The stronger your evidence, the stronger your claim. Useful evidence for variation disputes includes:
Flat fee. No lawyers. Most variation disputes are resolved in 10–20 business days.
Verbal instructions are real instructions. The head contractor can’t send you out to do extra work and then pretend it never happened. Start your free variation claim with PayClaim today.